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multibet88 Privacy Policy for Your Account

The multibet88 Privacy Policy explains what account, device and wallet details we use when you open an account or enter the lobby.

Account dataWallet recordsDevice controlsPolicy requests
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HELP WITH DATA

Support Paths for Privacy Requests

A clear support path helps when your account record or wallet reference needs attention. Open the support area after signing in and state the account step involved, such as phone verification, a…

Account access If phone verification does not match your account, tell us the sign-in email or phone detail and the device path you used. We use that context to locate the correct record without asking for your password.
Wallet reference For a DANA, OVO, GoPay or QRIS receipt, share only the transaction reference and date through the support area. We can check the account record while your wallet PIN stays private.
Policy request Ask for a copy, correction or eligible removal of your personal data through support. Include the account step and preferred reply path so we can confirm ownership before making a change.
HANDLING YOUR DATA

How We Handle Account Privacy

We separate account access checks from payment references so a receipt can help us trace a status without exposing your wallet credentials.

Account records

We use your registration details, phone verification result and sign-in history to maintain the account record and respond to access requests. Keeping these fields accurate helps us match a privacy request to you.

Device signals

Browser type, device identifiers and sign-in timing may be recorded to detect unusual access. A new phone or desktop session can therefore prompt an account check before the lobby opens.

Cookies

Cookies can retain sign-in preferences, security settings and page continuity. You can manage browser cookie controls, though restricting them may interrupt phone verification or return you to the login step.

Payment records

We retain references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity to match cashier events and investigate disputes. These references do not replace your private wallet credentials.

Retention

We keep personal data only as long as needed for the stated account, security and transaction purposes, unless a longer period is required by local law. You can ask which retention reason applies.

Change requests

To request access, correction or eligible deletion, contact support from the signed-in account and describe the field involved. We may confirm phone ownership before changing or releasing account data.

Privacy Policy Answers for Indonesia

These Privacy Policy answers focus on the account steps you are most likely to question before opening an account. We explain wallet references, browser behaviour, support checks and data requests in plain terms. If your situation is not covered, use the signed-in support path and mention whether it concerns phone verification, a DANA receipt or another account record.

It covers account details, phone verification, device signals, cookies, support records and payment references connected with your account. It also explains request paths for access, correction and eligible deletion where local law permits.

No. We may retain a DANA or QRIS transaction reference, amount status and timing for account checks, but you should never send a wallet PIN or password to support. Keep those credentials private.

Phone verification helps us confirm account ownership before access or a data request is completed. It can also help distinguish your normal mobile sign-in from an unfamiliar device or browser session.

Yes, where local law permits. Contact support from your signed-in account, ask for a data copy and describe the account fields involved. We may verify your phone detail before releasing eligible records.

Open the support area, identify the incorrect field and explain the correction needed. For a phone, email or payment reference, we may ask for account verification before updating the record.

Retention depends on the purpose and any applicable local law. References for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity may remain while needed for security, account support or transaction checks.

You can submit a deletion request through signed-in support where local law permits. Some data may remain when required for security, legal duties or transaction records, and we will explain the relevant reason.

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